postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms taking place at the EU level. Topics covered include :

  • Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding
E-commerce

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU level regulation is now increasingly focusing on this area, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • Postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

EU Advocate General finds that Amazon Italia provides postal services
21 July 26 Peter Dunn

The Advocate General (AG) of the Court of Justice of the EU (CJEU) gave his opinion that certain activities, carried out by Amazon in Italy, amounted to “postal services” within the meaning of the Postal Services Directive (PSD). The AG therefore advised that the CJEU should interpret the PSD as allowing member states to require organisations providing such activities to be subject to authorisation as a postal service provider.

Commission approves state aid for La Poste’s post office network despite late notification by France
15 July 26 Virginie Alloo

The European Commission has approved France’s state aid of €531m to compensate La Poste for its territorial planning public service mission in 2023–2025. The aid covers La Poste’s cost of maintaining a high-density postal network going beyond the network required by the universal service.

European postal developments – 2Q 2026
14 July 26 Armen Ghalumyan

Main developments on postal policy and regulation in Europe in the three months from April to June 2026

PostEurop report: the European parcels market is highly competitive
07 July 26 Michael van Maris van Dijk

A new report published by the trade association representing European postal operators argues that the e-commerce parcels delivery market in the EU is largely competitive, which is demonstrated by several factors including the large number of operators active on the market, the apparent ease of market entry and the affordability of service prices.

European Commission surveys postal stakeholders for its impact assessment of the future EU Delivery Act
28 June 26 Armen Ghalumyan

The survey solicits information from postal business users, postal service providers and regulatory authorities. An additional survey asks NRAs to share information on the current implementation of the Postal Services Directive and the universal service requirements in EU member states.

Sweden: new transit time targets for universal service letters enter into force
18 June 26 Michael van Maris van Dijk

The Swedish government has imposed new, slower quality of service obligations for universal service letter delivery. Under the new transit targets, at least 85% of domestic letters must be delivered within D+3 and 95% of domestic letters within D+5.

Get access to the full reports and find out what our service could do for you with a free trial.