postal regulation

The European Commission approved state aid of PLN 12.7m (approximately €3m) for Poland to compensate postal operators for providing free services to blind and partially sighted persons and to libraries over a five-year period until 2030.

Main developments on postal policy and regulation in Europe in the three months from January to March 2026

The European Parliament and the Council of the European Union reached a political agreement on the reform of the Union Customs Code proposed by the European Commission in May 2023. The co-legislators accepted the Commission’s proposals and further agreed to introduce rules on a parcel handling fee, make e-commerce platforms responsible for complying with customs rules and provide for financial penalties for those which systematically break their customs obligations.

The Belgian postal regulator reported that bpost failed to meet several delivery time targets in September 2025. These findings were based on a one-off test tracking around 1,200 letters sent on seven dates between 9 and 25 September 2025. The test was conducted outside the scope of the official delivery performance monitoring process carried out each year by an external provider and audited by the regulator.

Luxembourg’s postal regulator has issued a formal warning to parcel operator Mondial Relay after the company failed to submit required postal statistics for 2024 within the prescribed deadline. The regulator’s decision to formally warn the operator followed several reminders and the opening of a formal enforcement procedure.

The UK government’s Department for Business and Trade decided to retain the current minimum network size and geographic access requirements and provide more than £500m in state funding to the Post Office. These were some of the decisions and actions published in the Department’s response to its consultation on the future of the Post Office.