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postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

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general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms taking place at the EU level. Topics covered include :

  • Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding
E-commerce

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU level regulation is now increasingly focusing on this area, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • Postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

Correos to offer new services as part of its public service mission
19 August 25 Carmen Mateas

An amendment of the postal law extended the designation of Correos as the universal postal service provider by another five years, entrusted Correos with the provision of new services of general economic interest and modified the basis for calculating the net cost of the postal universal service. These changes implement the strategic framework for Correos, which was approved in 2024 and which sought to guarantee the universal service provider´s financial stability.

ARCEP approves La Poste’s increases in universal service tariffs for 2026
14 August 25 Celine Senay

La Poste proposed an average price increase of 7.4% for its universal postal services in 2026. ARCEP published its opinion finding that the USP’s new tariffs were compliant with the price cap on 29 July 2025.

Use of simplified EU import and VAT schemes grew strongly in 2024
07 August 25 Celine Senay

The European Commission published a report on 23 July 2025 on the application of the EU’s VAT e-commerce package. The report noted that the use of simplified import and VAT schemes increased significantly in 2024.

Sweden proposes to reduce quality of service obligations for letter delivery
05 August 25 Michael van Maris van Dijk

The Swedish Ministry of Finance has proposed a draft amendment to the Postal Ordinance which would allow most domestic letters to be delivered within three working days of sending, instead of the current two working days.

ERGP: boundaries of the postal market becoming more difficult to define
01 August 25 Michael van Maris van Dijk

A set of criteria to clearly define the boundaries of the postal sector should be developed in a future postal regulatory framework, according to a new report on the delivery ecosystem published by the European Regulators Group for Postal Services.

Glossary of postal terms
30 July 25 Peter Dunn

Glossary of postal terms

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upcoming events

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25 > 26 November 25 Brussels, Belgium Mastering European postal and delivery regulation

get in touch

For more information about our Postal service, please contact :

Armen Ghalumyan phone: +352 661 90 80 45 armen.ghalumyan@cullen-international.com