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postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

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general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms taking place at the EU level. Topics covered include :

  • Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding
E-commerce

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU level regulation is now increasingly focusing on this area, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • Postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

Use of simplified EU import and VAT schemes grew strongly in 2024
07 August 25 Celine Senay

The European Commission published a report on 23 July 2025 on the application of the EU’s VAT e-commerce package. The report noted that the use of simplified import and VAT schemes increased significantly in 2024.

Sweden proposes to reduce quality of service obligations for letter delivery
05 August 25 Michael van Maris van Dijk

The Swedish Ministry of Finance has proposed a draft amendment to the Postal Ordinance which would allow most domestic letters to be delivered within three working days of sending, instead of the current two working days.

ERGP: boundaries of the postal market becoming more difficult to define
01 August 25 Michael van Maris van Dijk

A set of criteria to clearly define the boundaries of the postal sector should be developed in a future postal regulatory framework, according to a new report on the delivery ecosystem published by the European Regulators Group for Postal Services.

Czech Republic raises the maximum compensation of the universal service net cost
29 July 25 Jan Cisar

The Czech parliament approved a draft amendment of the postal law increasing the maximum annual amount that may be reimbursed to Czech Post from CZK 1.5bn to CZK 2bn. The amendment of the postal law will enter into force on 1 January 2026.

UK consults on the future of the Post Office
26 July 25 Armen Ghalumyan

Among other aspects, the government is considering possible changes to the current requirements applicable to the size and shape of the Post Office network. The existing minimum network size requirement and geographical access criteria have remained unchanged since they were set 15 years ago. The government is separately consulting on its strategic priorities for the postal sector as a whole.

ERGP adopts its final report on the outline of the future postal regulatory framework
24 July 25 Armen Ghalumyan

Following public consultation, the final report was largely unchanged compared to the draft version. Among the report’s recommendations, the ERGP called for the revision of the current scope and obligations of the universal service in a future review of the postal regulatory framework.

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upcoming events

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25 > 26 November 25 Brussels, Belgium Mastering European postal and delivery regulation

get in touch

For more information about our Postal service, please contact :

Armen Ghalumyan phone: +352 661 90 80 45 armen.ghalumyan@cullen-international.com