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postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

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general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms taking place at the EU level. Topics covered include :

  • Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding
E-commerce

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU level regulation is now increasingly focusing on this area, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • Postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

Poczta Polska will provide universal postal, e-delivery and hybrid services until 2035
09 July 25 Monika Kačeriaková

Poczta Polska has won the tender for the provision of universal postal, e-delivery and hybrid services for the next ten-year period.

Commission approves state aid to Post Danmark for 2021–2023
08 July 25 Peter Dunn

The European Commission approved state aid of DKK 467m paid to Post Danmark as compensation for the postal USO for the period 2021 to 2023. The Commission found that the payments constituted state aid but met the conditions for an exemption for SGEI under article 106(2) of the TFEU. In particular, the amount of the compensation did not exceed what was necessary to cover Post Danmark's net costs.

Postal stakeholders say regulators must support innovation in the sector
06 July 25 Michael van Maris van Dijk

Postal operators, regulators and other stakeholders gathered in Istanbul at a public workshop organised by the European Regulators Group for Postal Services on 1 July 2025 to discuss ‘the postal sector in a digital age: innovation and regulation’.

Denmark to provide funding for postal infrastructure on small islands
03 July 25 Michael van Maris van Dijk

The Danish Transport Authority, the postal regulator, is inviting eligible municipalities to apply until 29 August 2025 for funding to strengthen the postal infrastructure on small islands. Funding is available to finance projects on islands with fewer than 1,000 inhabitants, where postal services are not provided adequately by the market.

ARCEP sets new universal services price cap for 2026—2029
03 July 25 Celine Senay

The French regulator, ARCEP, published a new pricing framework for postal universal services for the 2026–2029 period on 10 June 2025.

Explainer: EU rules on e-commerce delivery
27 June 25 Celine Senay

This explainer covers the main EU rules related to the delivery of physical goods ordered in the context of an online B2C transaction. The rules involve online retailers/traders, consumers and parcel operators and apply at the different steps of the online selling process.

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upcoming events

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25 > 26 November 25 Brussels, Belgium Mastering European postal and delivery regulation

get in touch

For more information about our Postal service, please contact :

Armen Ghalumyan phone: +352 661 90 80 45 armen.ghalumyan@cullen-international.com