postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms taking place at the EU level. Topics covered include :

  • Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU level regulation is now increasingly focusing on this area, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • Postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

Czech regulator proposes to maintain the current postal universal service until 2029
12 April 24 Monika Kačeriaková

The Czech communications regulator proposed to maintain the current scope of the postal universal service for the next designation period of 2025–2029. Czech Post, the current universal service provider, disagreed with the regulator’s proposal, arguing that the obligation to provide registered and insured items should apply to letters only.

Royal Mail urgently calls for non-first class letters to be delivered every other weekday under reformed USO
09 April 24 Armen Ghalumyan

Royal Mail has submitted its response to Ofcom’s call for stakeholder input on the future of the universal postal service. Amongst other proposals, the postal operator is calling for all except first class letters to be delivered every other weekday. Royal Mail has requested Ofcom to introduce the required regulatory changes by April 2025 at the latest.

Commission workshop discusses indicators for postal sector development up to 2040
03 April 24 Armen Ghalumyan

The second workshop on the prospective study on the future of the European postal sector discussed what indicators would be required to assess the most likely scenario for the development of the postal sector up to 2040. The next steps in the study will include an online survey and stakeholder follow-up interviews. The European Commission's study will help to assess the effects of possible changes to the EU postal regulatory framework, particularly the Postal Services Directive.

Ofcom plans to continue focusing on ensuring universal postal service affordability and reliability in 2024/25
27 March 24 Armen Ghalumyan

Ofcom’s annual workplan for 2024/25 has not set forward any specific new priority activities for the postal regulation. The UK’s communications regulator plans to continue with its typical postal regulatory duties, specifically related to ensuring the affordability and reliability of the universal service. At the same time, Ofcom identified four priority outcomes for its work in other sectors.

ERGP report: letter prices rising faster than parcel prices amid boom in parcel volumes
27 March 24 Michael van Maris van Dijk

Since 2018, European universal service providers have increased their domestic priority letter prices by about 40% but decreased their average parcel prices by 1.3%. This trend may reflect that operators are responding to the long-term market dynamics of decreasing letter volumes, increasing parcel volumes and effective competition in the parcels market.

Poland may compensate universal postal service provider before the European Commission approves state aid
04 March 24 Monika Kačeriaková

Polish MPs proposed amendments to the Postal Act to allow for more flexible financing of the universal service net cost of Poczta Polska. Upon adoption of the proposal, the postal operator’s net cost of the universal service provision may be compensated from the state budget before the European Commission’s approval of state aid.

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