postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

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general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms on an EU level. Topics covered include :

  • The Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding
E-commerce

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU-level regulation enters the picture, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • New postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

Ofcom fines Royal Mail £50m for access pricing discrimination
14 August 18 Miklós Kozma

Royal Mail abused its dominant position in bulk mail delivery by discriminating against its wholesale customers that sought to compete with it in this market.

Correos missed the quality of service targets in 2017
13 August 18 Armen Ghalumyan

Correos, the Spanish postal universal service provider (USP) failed to meet its quality transit times for letter and parcel delivery in 2017. CNMC, the national regulator, published its annual report on quality indicators in the universal postal service. CNMC demanded that Correos should immediately act to ensure compliance with the delivery standards, especially for parcels up to 20kg.

ARCEP validates the increase of La Poste's universal service tariffs for 2019
10 August 18 Virginie Alloo

The French regulator, ARCEP, has approved the increase proposed by La Poste for the level of tariffs for universal services in 2019. La Poste proposed that prices for universal services will increase on average by 5%, which is the annual rate of increase allowed by ARCEP.

The Italian regulator fines Amazon for unauthorised postal services
09 August 18 Stefano De Luca

The Italian regulator, AGCOM, fined Amazon a total of €300,000 for offering postal services without proper authorisation.

Ofcom proposes to increase the level of the price cap for second class letters
06 August 18 Tomasz Kulinski

Ofcom is consulting until 4 October 2018 on its proposals to raise the level of the price cap for second class standard letters by 5%. The level of the price cap for large letters and parcels up to 2kg will not change.

ANACOM strengthens postal quality of service requirements in Portugal
23 July 18 Kyrylo Prymak

ANACOM more than doubled the number of quality targets that must be met for universal postal services in Portugal, in addition making some of the targets much tougher.

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