Ofcom fines Royal Mail £21m for failing to meet delivery targets in 2024/25
17 October 25
Armen Ghalumyan
This is the third consecutive year in which the UK regulator fined the postal universal service provider for poor quality of service. Ofcom urged Royal Mail to significantly and continuously improve its delivery performance to avoid any future penalties.
Postal stakeholders exchange views on shape of future EU regulatory framework
16 October 25
Peter Dunn
Postal stakeholders hold differing views on the proposed new EU Delivery Act, including on the areas to be included, the definition of the universal service, and any justification for adding new regulatory powers. They also discussed the implications of prevalent changes in the postal market, in particular the growing market influence of platforms. Postal regulators, operators and other interested parties gathered at the annual ERGP stakeholders' forum.
CNMC criticises the 2025 amendments to the postal law
14 October 25
Carmen Mateas
The Spanish postal regulator, CNMC, published an opinion criticising the amendments to the postal law that were adopted in July 2025. CNMC raised concerns that the direct attribution of new services of general economic interest to Correos was not duly justified and stated that any postal service that is a public service mission must be treated as part of the universal service obligation and be subject to the regulator’s independent supervision and control.
European postal developments – 3Q 2025
10 October 25
Armen Ghalumyan
Main developments on postal policy and regulation in Europe in the three months from July to September 2025
European Commission calls for inputs on proposed new Delivery Act
09 October 25
Peter Dunn
The European Commission is calling for inputs until 14 November 2025 on a proposed new EU Delivery Act, which would replace or possibly supplement the existing EU rules governing the postal sector. The most ambitious of the three options put forward in the call for evidence would focus on the delivery of goods and could apply to all delivery and e-commerce services.
Canada introduces transformative changes to improve financial situation of Canada Post
09 October 25
Armen Ghalumyan
The government announced that Canada Post should implement several transformative measures, including to introduce more flexible letter delivery standards, convert more deliveries from door-to-door to community mailboxes, and allow rural post office closures. The measures aim to secure the financial sustainability of Canada Post but currently have led to a continuation of the long-lasting dispute between Canada Post and the postal worker’s union, the CUPW.