postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms on an EU level. Topics covered include :

  • The Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU-level regulation enters the picture, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • New postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

ComReg proposes An Post as the universal service provider, for a maximum period of five years
23 March 23 Celine Senay

ComReg, the Irish regulator, is consulting until 20 April 2023, on An Post’s designation as the sole universal service provider for a maximum period of five years, from 2 August 2023 to 1 August 2028.

Ofcom to resolve Whistl access dispute with Royal Mail, confirms new regulatory reporting rules
16 March 23 Michael van Maris van Dijk

Ofcom will resolve a dispute between Royal Mail and its competitor Whistl regarding the terms and conditions of Royal Mail's bulk mail access service. In addition, the regulator confirmed its decision on new regulatory reporting requirements for Royal Mail.

Czech Post must restructure to prevent insolvency
16 March 23 Monika Kačeriaková

The Czech minister of the interior announced the preparation of the two-year transformation plan that would split Czech Post by 2025 into two entities.

Royal Mail management questioned on USO failures by Parliament
10 March 23 Michael van Maris van Dijk

Members of the management of Royal Mail, the USP in the UK, have testified in front of the UK Parliament's Business, Energy and Industrial Strategy Committee on alleged breaches of the USO, the use of technology to track and discipline staff, and Royal Mail's sick pay policy.

Regulators want powers over environmental sustainability in the postal sector.
27 February 23 Cathrine Grimseid

The European Regulators Group for Postal Services asked for the European postal framework to include “clear legal competencies in the field of sustainability”. The regulators' group believes that this would enable national regulatory authorities to acquire further expertise in this area and also to develop a harmonised approach to environmental sustainability issues.

French USP La Poste commits to increase service accessibility and to promote digital inclusion
22 February 23 Virginie Alloo

La Poste has signed with the French public authorities a new territorial presence contract in relation to its public service obligation of regional development. In particular, the new contract aims to improve the accessibility of La Poste's offices and to improve the digital inclusion of citizens. La Poste will continue to receive from the French State an annual overall compensation of €177m from 2023 until 2025.

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