postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms taking place at the EU level. Topics covered include :

  • Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU level regulation is now increasingly focusing on this area, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • Postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

Ofcom launches investigation into Royal Mail’s delivery performance during 2023/24
28 May 24 Armen Ghalumyan

Ofcom has launched an investigation into Royal Mail’s quality of service performance during 2023/24. The investigation was opened following Royal Mail’s announcement that it missed its regulatory delivery targets for first class and second class letters included in the universal service obligation. If the postal operator is found to have failed to comply with its regulatory obligations, Ofcom may impose a fine on Royal Mail.

What will happen to unfinished legislative files after the European Parliament elections?
05 May 24 Marianna Mattera

With the upcoming European Parliament (EP) elections, Cullen International looked at the state of play of selected legislative files that were not adopted by the EU co-legislators within the 2019–2024 parliamentary term. Most files will be carried over into the next EP term. It will be up to the newly elected EP to decide how to proceed with files such as the draft regulation on new procedural rules for GDPR enforcement and the draft AI Liability Directive.

BIPT decision creates new reporting tool for parcel operators
02 May 24 Michael van Maris van Dijk

BIPT, the Belgian postal regulator, has issued a decision laying down the conditions and methods which parcel operators should use to report information to the regulator.

Polish government can now subsidise the postal universal service before the European Commission approves the state aid
22 April 24 Monika Kačeriaková

The Polish parliament amended the Postal Act to allow the government to compensate Poczta Polska for losses incurred from the provision of the postal universal service before the European Commission approves the state aid. For the period of 2021–2022, Poczta Polska will be compensated from the state budget with the maximum amount of PLN 750m (€173m).

Stakeholders express need for a new postal framework at Belgian presidency event
17 April 24 Celine Senay

Postal stakeholders agreed in general that the Postal Services Directive (PSD, Tracker) needs to be adapted to the evolving market situation, including in particular the decline in letter volumes and the growth in parcel volumes. Stakeholders discussed on 11 April 2024 at an event organised by the Belgian presidency of the Council of the European Union on the future landscape of the postal sector, in particular on environmental concerns and increasing digitalisation.

Czech regulator proposes to maintain the current postal universal service until 2029
12 April 24 Monika Kačeriaková

The Czech communications regulator proposed to maintain the current scope of the postal universal service for the next designation period of 2025–2029. Czech Post, the current universal service provider, disagreed with the regulator’s proposal, arguing that the obligation to provide registered and insured items should apply to letters only.

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