postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

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general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms on an EU level. Topics covered include :

  • The Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU-level regulation enters the picture, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • New postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

The new postal regulatory framework should focus only on postal users' essential needs
11 June 19 Virginie Alloo

Policymakers need to adopt a greenfield approach when reviewing the postal regulatory framework if they are to take proper account of the technological and market changes in the delivery market. Moreover, they need to consider only users' essential needs, rather than user preferences, when reviewing the universal service requirements of the Postal Services Directive. These are some of the main messages expressed by postal and delivery operators at a workshop on the postal sector organised by the European Commission on 4 June 2019.

Posti studies the effect of delivery frequency on its carbon footprint
06 June 19 Armen Ghalumyan

Finnish postal universal service provider Posti released a study on the effect of mail delivery frequency on the company’s carbon footprint. The study concluded that moving to a three days per week delivery frequency would reduce carbon dioxide emissions by up to 40%.

Questions asked on the definition of the postal market and universal service
06 June 19 Virginie Alloo

The postal and delivery sector is affected by new market and regulatory trends, while the decline in traditional letter mail continues. These developments blur the traditional boundaries of the postal market, raising questions over: the definition of the postal market; whether and how to regulate for the universal service; and how to assess postal users’ needs. These and many other questions were raised and discussed during the 27th Conference on Postal and Delivery Economics.

bpost and the Belgian State have signed a management contract related to the provision of universal service
16 May 19 Virginie Alloo

The Belgian State and bpost have signed a management contract on the provision of universal service for the period 2019-2023. The scope and terms of the universal service remain largely the same as today.

bpost should continue to invest in the infrastructure of its post offices and in the training of its staff
16 May 19 Virginie Alloo

The Belgian regulator BIPT wants bpost to continue to invest in the infrastructure of its post offices and in staff training to provide high quality customer service under the sixth management contract. These are the main recommendations from BIPT's communication, following a field survey in post offices and postal access points in May 2018.

CNMC fines Correos for breach of universal service provisions
07 May 19 Armen Ghalumyan

The Spanish regulator sanctioned Correos for a serious breach of universal service regulations. The designated universal postal service provider violated the postal law by delivering postal items to facilities other than the relevant address without the regulator’s prior authorisation.

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