Join our two-day masterclass to get a complete overview of the critical trends in the sector – including the decline in traditional postal volumes and the growth in parcel deliveries resulting from e-commerce – and how these changes will inform the future of postal and delivery regulation.
Registeragenda
Tuesday, 25 November 2025
09:30 - Introductions
09:45 - Definitions
10:00 - History of EU postal market and regulation
10:30 - Key elements of EU postal framework
11:00 - Coffee break
11:15 - Key elements of EU postal framework (continued)
12:00 - End user protection
12:30 - Lunch break
14:00 - How the letters market has changed
14:15 - What has been happening to the universal service
14:45 - Coffee break
15:00 - Case study - Universal service definition and underlying challenges
16:00 - How the universal service could change
16:30 - Recap
16:45 - End of training day
19:00 - Dinner at Brighton restaurant (included)
Wednesday, 26 November 2025
09:30 - Market trends in e-commerce and parcels delivery
09:45 - Cross-border parcels regulation (CBPR)
10:15 - Parcel lockers
10:45 - Coffee break
11:00 - VAT and customs
11:20 - Environmental challenges
11:40 - Case study - E-commerce and parcel market challenges
12:40 - Recap
13:00 - End of training - Followed by lunch (included)
accommodation
For your convenience, we have arranged a temporary block booking with a preferential rate at the Thon Hotel EU. To book your accommodation at the venue, please use this booking form.
fee & registrations
Standard fee: €1,936
Fee per delegate (VAT included)
21% Belgian VAT applies on ALL bookings
Benefit from a 10% early-bird discount by registering before 25 September 2025!
10% discount for multiple registrations from the same organisation.
Payments can be made by credit card or by bank transfer before the training starts. Registration will only be confirmed upon payment receipt.
Registration process and access to training material are available on Cullen International's training platform for registered users.
Register to this eventspeakers
Peter Dunn
Director of European Relations
Armen Ghalumyan
Head of Postal
Merilin Kasesalu
Senior Analyst
Martin Schraa
Principal Analyst
Céline Senay
Senior Analyst
Michael van Maris van Dijk
Senior Analyst
contact information
For more information about this event, please contact:
logistics & registrations
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