regulation made simple
We are an independent regulatory intelligence provider.
Independent, impartial and active in 70 countries, we help organisations see the bigger picture behind regulation and competition law in the communications sector.
our services
Tap into our regulatory intelligence through our online resources, through our training and events programme, by commissioning a study of your own, or connect directly with one of our analysts. Our clients rely on us to be an extension of their team.
our expertise
We’re a trusted provider of national and international regulatory intelligence to over 250 clients across 80 countries. Our expertise helps clients position themselves, make informed decisions and act with confidence in the following areas:
latest news
07 December 23
Consumer rules for digital services contracts: cancellation button, price increase and automatic renewals
Our new benchmark looks at consumer protection rules in 17 EU countries in relation to some aspects of contracts for digital services, including subscription video-on-demand services.
04 December 23
Dynamic blocking injunctions to fight against online piracy – Overview in 13 European countries
We have just published a new benchmark showing in thirteen selected European countries if there are specific procedures (beyond court decisions) on dynamic blocking injunctions and the type(s) of authority involved in the process.
29 November 23
How quickly should telecoms providers respond to a consumer complaint?
When facing any kind of issue regarding for example quality of service, access or billing, consumers should first address a complaint to their service provider, before referring to the national regulator, mediator, or any other competent authority. Cullen International’s research shows that, in six of the 15 European countries studied, there are no rules setting a maximum timeframe for providers to respond to a complaint.
27 November 23
Incentives for domestic audiovisual content production are common in the Americas
In the Americas, many countries have enacted laws or launched programmes to fund directly or otherwise incentivise film production. Cullen International’s new benchmark surveys eight countries in the region.
16 November 23
Latest global trends in social media regulation
Our Global Trends benchmark addresses the approaches to the regulation of social media and video-sharing platforms, and the liability of platforms for content shared by their end users across 12 jurisdictions around the world.
13 November 23
Different approaches in the Americas towards the liabilities of online intermediaries
Cullen International’s new benchmark surveys the limitation of liabilities applied in cases of copyright or trademark infringements and defamation, including the obligation to disclose and take down such illegal content.
10 November 23
Sustainability regulatory updates you might have missed in October
Follow developments and keep updated on EU environmental legislation with our latest Sustainability Trackers!
03 November 23
Media Europe Podcast: generative AI and copyright
What are the copyright implications of generative artificial intelligence applications?
27 October 23
Latest update on telecoms regulation from the Middle East and North Africa
Our MENA Telecoms Update shows the most significant regulatory events occurring in the region between 15 July and 15 October 2023.