Spoofing consists in the illegal manipulation of telephone numbers, usually using the CLI (calling line identifier) of a number which the victim trusts, while the call is made from another number, and often from abroad.
Regulatory actions typically target the fraudulent manipulation of CLIs to avoid spoofing practices.
Cullen International’s research shows recent developments in national regulation against spoofing practices across Europe:
In Belgium, the regulator BIPT recently consulted on the creation of a do-not-originate list for all numbers that cannot be used to originate calls.
In February 2025, the Spanish Ministry for Digital Transformation adopted a regulation to prevent CLI manipulation and fraudulent calls and text messages to consumers.
Among other obligations, all Spanish operators (fixed and mobile) must now block voice calls and messages with unauthorised CLI, and those with international origin using a Spanish CLI.
From March 2025, operators in Sweden must block incoming international mobile calls with a national CLI.
For more information and access to the benchmark, please click on “Access the full content” - or on “Request Access”, in case you are not subscribed to our European Consumer Protection (in Telecoms) service.
more news
12 January 26
Is IoT regulation continuing to intensify globally?
Our Quarterly Regulatory Update on IoT and M2M Services (Q4 2025) highlights how national regulators are shaping the future of IoT and M2M services in areas such as cross-border connectivity, device regulation, and security.
08 January 26
Video gaming: EU regulatory and competition law implications across the value chain
Cullen International’s special report published in December 2025 explores the gaming value chain, with a focus on the application of regulation and competition law in the EU.
07 January 26
Average time to resolve a postal complaint in Europe varies from days to years
Our latest benchmark provides information on how end users' complaints are handled in the European postal sector, including operators' own complaint procedures, escalating procedures and statistics.