Our latest infographic (or 'cheat sheet') shows how the main horizontal and sector-specific consumer protection rules apply to online and electronic communications services.
The EU adopted the new Directive on Better Enforcement of Consumer Protection Rules (Omnibus Directive) on 8 November 2019. The new rules will apply in 2022. Our latest Cullen cheat sheet highlights the EU horizontal consumer protection rules as amended by the new Directive.
The Omnibus Directive forms part of the EU consumer law review, together with the proposed Directive on Collective Redress, which has not yet been adopted. The Council adopted on 28 November 2019 its negotiating position (in the form of a general approach). Now that the Council has reached its position, three-way negotiations between the European Commission, the European Parliament and the Council can start with a view to reach an agreement on the final text of the Collective Redress Directive.
To download the infographic/cheat sheet please 'Request Access" below
or click on "Access the full content” if you are subscribed to our European Digital Economy or Telecoms services.
more news
20 May 26
Spectrum sharing in Europe
Spectrum is a scarce resource and can be used more efficiently when multiple users agree to share it. Cullen International designed two new benchmarks that examine the regulation and practice of spectrum sharing in 21 European countries.
13 May 26
Protection of minors: national rules to protect minors from exposure to pornographic content in Europe
Our latest benchmark shows the initiatives proposed or in place in selected European countries to control or restrict the exposure of minors to online pornographic content.
12 May 26
Some EU member states pre-empt EU level small parcel handling fee
Our new benchmark shows whether EU member states are applying a specific small parcel handling fee, compares fee levels, the legal basis, collection mechanisms, and implementation status.