According to the EU open internet rules, internet service providers should enable end users to freely choose their router or modem.
A provider can still set requirements on the equipment used in the customer’s premises, if that equipment forms part of this provider’s network. This depends on how the national regulatory authority (NRA) has defined the network termination point.
Cullen International’s new research shows that NRAs clearly defined the network termination point in five of the 14 European countries studied.
In four countries, the NTP definition enables end users to freely choose both modem and router broadband equipment. Some exceptions may apply for fibre networks. In one other country, it only enables the free choice of modem, but not router.
Additionally, in seven of the countries studied, specific requirements to facilitate the free choice of router or modem apply.
For more information and access to the benchmark, please click on “Access the full content” - or on “Request Access”, in case you are not subscribed to our European Consumer Protection (in Telecoms) service.
more news
26 June 25
Data Protection in the Americas
Recent research highlights contrasts in the enforcement of data protection laws across the Americas. While most countries have legal frameworks in place to penalise violations, the scale of fines—both in terms of maximum fine limits and actual enforcement—varies widely. The findings also reveal that fines imposed in Europe are often significantly higher than those recorded in the Americas.
25 June 25
Most MENA telecoms regulators set fixed and mobile quality targets
Our latest benchmark on quality of service (QoS) provides detailed data on the QoS targets set in 12 studied Middle East and North African countries.
24 June 25
Global gigabit network deployment reveals significant disparities across 15 major jurisdictions
A new Global Trends report assesses gigabit network progress across 15 jurisdictions worldwide, examining critical deployment factors and strategic approaches. The report covers Australia, Brazil, Canada, China, the EU, India, Japan, Korea, Malaysia, New Zealand, Singapore, South Africa, Türkiye, the UK and the US.