The latest update of our regulatory benchmarks on consumer protection in telecoms now includes Belgium, bringing the number of European countries covered to 10.
This update focuses on issues such as transparency, consumer switching and enforcement of consumer protection rules.
The new European Electronic Communications Code (EECC) adopted in December 2018 includes provisions to ensure that end users have access, free of charge, to at least one independent comparison tool for prices, tariffs and quality of service of electronic communications services.
Belgium is one of the few countries studied where the national regulator provides a comparison tool to end users.
The Irish regulator also provides a comparison tool but, in the Czech Republic and the United Kingdom, the regulators accredit third party-provided comparison tools.
To request access to the complete benchmark, please click on “Access the full content” - or on “Request Access”, in case you are not subscribed to our services.
more news
05 October 26
Ireland, the Netherlands and France account for the highest sum of data protection fines against large digital platforms
Our latest benchmark tracks fines imposed on large digital platforms by data protection and other supervisory authorities in 19 European countries since May 2018. It covers GDPR and e-Privacy Directive infringements and identifies whether the GDPR consistency mechanism was used in cross-border cases.
02 October 26
Saudi Arabia concludes a new round of market analysis
Cullen International's latest benchmark provides details on the market analysis regulatory framework in 13 MENA countries.
01 October 26
How are EU member states transposing NIS2?
Our latest benchmark tracks the progress of the Directive on measures for a high common level of cybersecurity across the EU (NIS2) transposition in the 27 EU member states.