The latest update of our regulatory benchmarks on consumer protection in telecoms now includes Belgium, bringing the number of European countries covered to 10.
This update focuses on issues such as transparency, consumer switching and enforcement of consumer protection rules.
The new European Electronic Communications Code (EECC) adopted in December 2018 includes provisions to ensure that end users have access, free of charge, to at least one independent comparison tool for prices, tariffs and quality of service of electronic communications services.
Belgium is one of the few countries studied where the national regulator provides a comparison tool to end users.
The Irish regulator also provides a comparison tool but, in the Czech Republic and the United Kingdom, the regulators accredit third party-provided comparison tools.
To request access to the complete benchmark, please click on “Access the full content” - or on “Request Access”, in case you are not subscribed to our services.
14 June 19
Webinar: New responsibilities for content sharing platforms in the EU - Recording available
On 13 June, Cullen International organised a webinar to enable you to grasp in one hour the new responsibilities for content sharing platforms in the EU. The recording is now available.
11 June 19
New benchmark on the state of play of PSTN shutdown and copper decommissioning in Europe
Cullen International’s new benchmark on technology migration shows whether plans to shut down the PSTN or decommission the local copper access network exist in 17 EU members states.
03 June 19
New report on regulation of connected cars in Europe
Cullen International has published a new report covering the main EU policy and regulatory initiatives relevant to the deployment of connected and automated mobility in Europe.