Establishing when a postal item is considered to be delayed or lost can be defined in regulations or set out in the terms and conditions of the universal service provider (USP). The same provisions may also establish the maximum level of compensation payable in such cases or for damaged items.
Cullen International’s Postal service now includes a new benchmark covering the conditions applying to delayed, lost and damaged items in eleven European countries.
Six of the eleven countries have specific rules defining when a postal item is considered to be late or lost, all set out in the USPs’ terms and conditions. In the remaining five states, there is no precise definition.
The USP's responsibility for late, damaged and lost postal items is regulated at national level in Belgium, France, the Netherlands and Poland, setting out a maximum level of compensation to be paid by the USP to an end user. In the other seven countries, the maximum level of compensation is set out in the USPs’ terms and conditions.
16 October 18
New benchmark on EU countries that awarded 5G pioneer bands
Our new research on EU targets for the 5G pioneer bands shows which countries have awarded some of the three spectrum bands that have been identified as most suitable for the introduction of 5G in Europe.
11 October 18
New research on national GDPR implementation
Our new benchmark looks at national legislation supplementing the General Data Protection Regulation (GDPR) in selected European countries.
10 October 18
Data sharing and re-use - Event summary and briefing from the BITS Seminar
On 3 October, together with the Research Centre in Information, Law and Society (CRIDS), Cullen International organised a seminar on data sharing and re-use.