Cullen International’s new benchmarks examine the scope of the powers available to European postal NRAs in two specific areas – for dispute resolution and also whether they can impose fines.
In all of the countries studied, NRAs can intervene in disputes between postal service providers, although sometimes the scope of the NRA’s intervention is limited. For end user complaints, some postal NRAs do not play a role, with the escalation of such complaints being handled by alternative specialist organisations.
In most of the countries studied, postal NRAs have the power to impose fines for breaches of the postal regulations (and in some cases also for breaches of related regulations, for example, in competition and consumer law). NRAs can mostly impose fines directly themselves without having to apply to the courts.
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12 June 18
The future postal regulatory framework needs to reflect changing user needs and industry innovations
There is no clear consensus on the shape of the future regulatory regime for the postal and delivery market. In particular, the diversity in user needs forces policy makers and market players to consider a range of difficult issues. Many of these topics were discussed at the 26th Conference on Postal and Delivery Economics which took place at the beginning of June in Croatia.
31 May 18
New benchmark on telecoms operators' strategies into media content
Our new benchmark analyses the content strategies of the main electronic communications operators in key EU markets and examines the extent to which these operators have decided to invest in the content media value chain.
29 May 18
New benchmark on the fight against online piracy
Cullen International’s new research examines new administrative and court procedures to fight online piracy in Europe. Online piracy remains high despite the emergence of successful online offers such as Netflix.
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