A new benchmark on the regulation of Wi-Fi bands shows that European countries generally allow Wi-Fi in the 2.4 GHz and 5 GHz bands under the same harmonised technical conditions. The situation is different in the 6 GHz and 60 GHz frequency bands.
Only seven out of 21 countries analysed have already opened the 5945–6425 MHz band for Wi-Fi. A European Commission decision of June 2021 requires all EU member states to open the band by 1 December 2021.
In the 60 GHz band, all countries allow at least indoor Wi-Fi in the narrower 57–66 GHz band. A European Commission decision of 2019 widened this band to 57–71 GHz and also defined power limits for outdoor use. Only 15 of the 21 countries have already implemented these newer rules.
07 December 23
Consumer rules for digital services contracts: cancellation button, price increase and automatic renewals
Our new benchmark looks at consumer protection rules in 17 EU countries in relation to some aspects of contracts for digital services, including subscription video-on-demand services.
04 December 23
Dynamic blocking injunctions to fight against online piracy – Overview in 13 European countries
We have just published a new benchmark showing in thirteen selected European countries if there are specific procedures (beyond court decisions) on dynamic blocking injunctions and the type(s) of authority involved in the process.
29 November 23
How quickly should telecoms providers respond to a consumer complaint?
When facing any kind of issue regarding for example quality of service, access or billing, consumers should first address a complaint to their service provider, before referring to the national regulator, mediator, or any other competent authority. Cullen International’s research shows that, in six of the 15 European countries studied, there are no rules setting a maximum timeframe for providers to respond to a complaint.