Number portability allows clients of fixed and mobile telephony services to change provider while keeping their number. All the countries covered allow the porting of mobile numbers.
Brazil, Mexico, Peru and the United States also allow fixed number portability. In Argentina, fixed number portability is mandated but not yet implemented. Chile and Canada implemented complete portability, allowing a subscriber to port between fixed and mobile numbers. However, in Canada, porting can only take place within the same service area.
Most countries in the Americas use a centralised database system, using an independent administrator to manage the database.
In general, the portability process takes between a few hours and three days. Among the surveyed countries, Paraguay has the longest mobile portability process (8 working days) and Argentina will have, when implemented, the longest fixed portability process (5 working days). However, comparing the porting duration between countries is made more complex because the rules differ on the starting date, either being when a user sends a porting request or when the centralised database receives the request.
To access the full benchmark, please click on “Access the full content” - or on “Request Access”, in case you are not subscribed to our services.
more news
21 August 26
Sustainability targets of car manufacturers
Our latest benchmark summarises the sustainability targets put in place by the major car manufacturers.
19 August 26
Regulating submarine cable infrastructure
Our latest Global Trends benchmark analyses policies and regulations of relevance to international submarine cables used for electronic communications in 17 jurisdictions around the world.
18 August 26
Countries around the world take different approaches to data centre development
Cullen International’s new benchmark provides insights into how 19 countries, including 13 in Europe, have introduced rules to incentivise and/or regulate the development of data centres.