Number portability allows clients of fixed and mobile telephony services to change provider while keeping their number. All the countries covered allow the porting of mobile numbers.
Brazil, Mexico, Peru and the United States also allow fixed number portability. In Argentina, fixed number portability is mandated but not yet implemented. Chile and Canada implemented complete portability, allowing a subscriber to port between fixed and mobile numbers. However, in Canada, porting can only take place within the same service area.
Most countries in the Americas use a centralised database system, using an independent administrator to manage the database.
In general, the portability process takes between a few hours and three days. Among the surveyed countries, Paraguay has the longest mobile portability process (8 working days) and Argentina will have, when implemented, the longest fixed portability process (5 working days). However, comparing the porting duration between countries is made more complex because the rules differ on the starting date, either being when a user sends a porting request or when the centralised database receives the request.
To access the full benchmark, please click on “Access the full content” - or on “Request Access”, in case you are not subscribed to our services.
28 November 22
Mobile infrastructure sharing in the Middle East and North Africa
Cullen International’s new benchmark on mobile infrastructure sharing in the Middle East and North Africa region (MENA) sheds light on the main regulatory frameworks adopted in 13 MENA countries.
25 November 22
IoT in the data economy
This Global Trends benchmark analyses policies and regulation aimed at promoting innovation and building trust in the use of the internet of things (IoT) by industry, the public sector and consumers.
24 November 22
All you need to know about the new NIS2 Directive – Part 1: Scope
Cullen International is releasing a series of reports on the different aspects of the newly revised European Union directive on the security of network and information systems (NIS2). The first report covers the objectives and scope of the revised directive. It also explains the applicable rules to classify entities as either essential or important and therefore subject to the directive.