Following high inflation rates in the past years in Europe, national regulatory authorities (NRAs) have started paying attention to price indexation clauses in retail contracts.
In a selection of 15 European countries, Cullen international’s research found that three NRAs in Italy, Malta and the UK recently adopted or proposed specific rules on the use of such clauses in telecoms contracts.
In Italy, indexation clauses cannot apply during the first 12 months following the conclusion of the contract.
In Malta, the maximum commitment period of contracts including an indexation cannot exceed six months.
In the UK, the NRA proposed to ban inflation-linked price rises.
In the three countries, NRAs have also focused on enhanced transparency for consumers to be duly informed about the inclusion of such clauses in their contracts.
To find out more about these initiatives and the approach towards indexation clauses in 12 other European countries, please click on “Access the full content” - or on “Request Access”, in case you are not subscribed to our European Consumer Protection (in Telecoms) service.
more news
17 September 25
Sustainability targets of car manufacturers
Our latest benchmark summarises the sustainability targets put in place by the major car manufacturers.
16 September 25
Italy is the only country where hybrid mail falls within the postal universal service
Cullen International's new benchmark shows the availability and regulation of hybrid mail services in 21 European countries. Hybrid mail combines physical and digital delivery, either by printing digital mail for postal dispatch or by scanning physical letters and delivering them digitally.
11 September 25
EU initiatives to foster satellite connectivity
Our new Tracker covers the Commission’s flagship initiatives in relation to satellite infrastructure, satellite spectrum and new converged services like direct-to-device (D2D). It also covers the EU’s preparations for the World Radiocommunication Conference 2027 (WRC-27), where satellite is on the agenda.