Cullen International’s updated benchmark shows that all MENA countries define key performance indicators to measure actual quality of service (QoS). Nearly all MENA countries set performance targets to be achieved by telecoms operators, except in Bahrain and the United Arab Emirates, where regulators only set reference values.
The MENA telecoms benchmark on quality-of-service (QoS) provides details on the general framework of QoS for voice and data services provided over mobile and fixed networks, including measuring performance, reporting, target setting, and the penalties imposed for failing to comply with QoS requirements.
The benchmark also provides detailed data on the QoS targets set in MENA countries.
For more information and access to the full benchmark, please click on “Access the full content” - or on “Request Access”, in case you are not subscribed to our MENA Telecoms service.
more news
25 July 24
Pos Malaysia improves performance in challenging market
Cullen International’s special report reviews the Malaysian postal market, providing market and financial data on Pos, as well as the operator’s sustainability targets and action.
22 July 24
[INFOGRAPHIC] Cullen Cheat Sheet on the European Digital Identity Regulation
This cheat sheet offers a graphic representation and a summary of the main aspects of the digital wallet, the main innovation of the EUid regulation.
18 July 24
5G gains traction in the MENA region
This benchmark covers 5G in MENA countries, including commercial deployments, government plans and targets for 5G, spectrum assignments and plans, network coverage and quality of service obligations and 5G trials.