How are EU NRAs dealing with zero rating offers?
Zero rating is a commercial practice where internet service providers do not count the data volume consumed for accessing particular content, applications or services against the user’s limited monthly data volume.
Zero rating practices can bring end-user benefits (e.g. providing free access to the zero-rated app) but may also raise concerns (e.g. unfair competition for other apps which are not zero-rated).
At EU level, the Telecoms Single Market Regulation does not explicitly prohibit zero rating but the Body of European Regulators for Electronic Communications (BEREC) has provided criteria to assess zero rating offers.
This infographic provides an overview of the positions recently taken by some National Regulatory Authorities (NRAs) towards mobile operators' zero rating offers. Most NRAs have taken a case-by-case approach to assess offers, in line with the BEREC guidance.
more news
10 July 25
WhatsApp and other communication apps must allow legal interception in less than half of the EU countries
Our new pan-European benchmark examines national rules of lawful interception obligations for number-independent interpersonal communications service providers, such as WhatsApp.
09 July 25
Countries tighten IoT rules with new security, numbering and device measures
Our Quarterly Regulatory Update on IoT and M2M Services (Q2 2025) highlights how national regulators are shaping the future of IoT and M2M services in areas such as cross-border connectivity, device regulation, and security.
08 July 25
Copper decommissioning emerges as critical challenge in global transition to gigabit networks
Our latest Global Trends report examines how 15 major markets are approaching the transition from legacy copper infrastructure to future-proof gigabit networks.