Mastering EU postal and delivery regulation 21 > 22 November 23 | Brussels, Belgium

Join our two-day masterclass to get a complete overview of the critical trends in the sector – including the decline in traditional postal volumes and the growth in parcel deliveries resulting from e-commerce – and how these changes will inform the future of postal and delivery regulation.



Tuesday, 21 November 2023

09:00 - Introduction
09:15 - Postal markets prior to 1997
10:00 - Definitions and basic principles
10:45 - Coffee break
11:00 - The Postal Service Directive: Universal service obligations vs competition
12:00 - Funding of the universal service obligations
13:00 - Lunch break
14:00 - Current challenges facing postal and delivery sectors
14:30 - Employment in the postal sector
15:00 - UPU and global issues
15:30 - Coffee break
15:45 - Digitalisation
16:15 - Environmental sustainability in the postal sector
16:45 - Recap of day one and end of training day
20:00 - Dinner (included)

Wednesday, 22 November 2023

09:00 - Trade facilitation and regulation of e-commerce
10:30 - Coffee break
10:45 - Future changes in the Postal Services Directive
12:45 - Recap and end of training
13:00 - Lunch (included)



Media Partner


Thon Hotel EU

Rue de la Loi 75

1040 - Brussels

Google Map

For your convenience, we have arranged a temporary block booking with a preferential rate at the Thon Hotel EU. To book your accommodation at the venue, please use this booking form.

fee & registrations Standard fee: €1,936 Fee per delegate (VAT included)

21% Belgian VAT applies on ALL bookings

Benefit from a 10% early-bird discount by registering before 21 October 2023!

10% discount for multiple registrations from the same organisation.

Payments can be made by credit card or by bank transfer before the training starts. Registration will only be confirmed upon payment receipt.

Registration process and access to training material are available on Cullen International's training platform for registered users.

Register to this event


Virginie Alloo Senior Analyst
Peter Dunn Director of European Relations
Martin Schraa Principal Analyst
Céline Senay Analyst
Michael van Maris van Dijk Analyst

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