Mastering EU postal and delivery regulation 21 November - 22 November 23 | Brussels, Belgium

Join our two-day masterclass to get a complete overview of the critical trends in the sector – including the decline in traditional postal volumes and the growth in parcel deliveries resulting from e-commerce – and how these changes will inform the future of postal and delivery regulation.

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Tuesday, 21 November 2023

09:30 - Introduction
09:40 - Definitions and basic principles
10:00 - History of EU postal market and regulation

10:30 - EU postal framework
11:00 - Coffee break
11:15 - EU postal framework (continued)
12:30 - Lunch break
14:00 - How the postal market has changed since the third Postal Directive
14:45 - Parcels market
15:15 - Coffee break
15:30 - Parcel lockers
16:15 - Environmental sustainability in the postal sector
16:45 - Recap of day one and end of training day
19:00 - Dinner at Brighton Restaurant (included)

Wednesday, 22 November 2023

09:30 - Identifying regulatory failures, gaps and misalignment with the current market
10:30 - How the market is responding
11:15 - Coffee break
11:30 - Defining the future universal service

12:30 - Recap and end of training
13:00 - Lunch (included)



Media Partner



Thon Hotel EU

Rue de la Loi 75

1040 - Brussels

Google Map

For your convenience, we have arranged a temporary block booking with a preferential rate at the Thon Hotel EU. To book your accommodation at the venue, please use this booking form.

fee & registrations Standard fee: €1,936 Fee per delegate (VAT included)

21% Belgian VAT applies on ALL bookings

Benefit from a 10% early-bird discount by registering before 21 October 2023!

10% discount for multiple registrations from the same organisation.

Payments can be made by credit card or by bank transfer before the training starts. Registration will only be confirmed upon payment receipt.

Registration process and access to training material are available on Cullen International's training platform for registered users.

Post-event impressions


Peter Dunn Director of European Relations
Martin Schraa Principal Analyst
Céline Senay Analyst
Michael van Maris van Dijk Analyst

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