Specialist training: Consumer protection in the telecoms sector 13 November - 14 November 18 | Brussels, Belgium

Cullen International’s two-day seminar will focus on most relevant consumer protection rules applying in the telecommunications sector.

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Tuesday, 13 November 2018
  • 09:00 Introductions
  • 09:15 From regulation to no regulation and back
  • 10:00 Sector-specific vs horizontal regulation
  • 10:45 Coffee break
  • 11:15 Switching
  • 12:00 Transparency
  • 12:45 Lunch break
  • 13:45 Quality of service measures
  • 14:30 E-privacy and related issues
  • 15:15 Coffee break
  • 15:45 Identification
  • 16:15 Universal Service Obligations
  • 16:45 End of the day
  • 20:00 Dinner
Wednesday, 14 November 2018
  • 09:00 Net neutrality
  • 10:00 Roaming
  • 11:00 Coffee break
  • 11:30 Enforcement
  • 12:30 End of training and lunch

Thon Hotel EU

Rue de la Loi 75

1040 Brussels

T: +32 (0)2 204 39 11

Metro: Schuman, lines 2 and 5 (5 min walk)

Google Map

For your convenience, we have arranged a temporary block booking with a preferential rate at the course venue. To book a room at the Thon Hotel, you can return this booking form directly to the hotel.

We also have a list of other nearby hotels available upon request.  

fee & registrations Standard fee: €1,400.00 Fee per delegate (VAT included)

Take advantage of the 10% early bird discount available until 13 September!

10% discount for multiple registrations from the same organisation.

The fees include the course materials, refreshments, lunches on the two days and evening social events. They do not include accommodation. Payments can be made by credit card or by bank transfer. In both cases, an invoice will be sent to you shortly after your registration.


Veronica Bocarova Head of Regulatory Training
Jan Cisar Senior Analyst
Peter Dunn Director of European Relations
Dries Indesteege Head of Telecoms Europe
Marianna Mattera Senior Analyst
Laurence Nivot Consumer Protection Manager
Matej Podbevsek Principal Analyst
Martin Schraa Principal Analyst

contact information

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