The decline in postal volumes and changing communication behaviours are putting at question the future sustainability of the universal service requirements imposed by the Postal Services Directive. Some EU member states have accordingly taken steps to reconsider the scope and features of the postal universal service obligation (USO) in their countries.

Cullen International's free briefing on USO modernisation will:

• provide an overview of the postal universal service in Europe and summarise recent national changes to the USO;
• present details on the recent abolition of the USO in Denmark from both the regulator's and the USP's perspectives;
• compare the changes in Denmark with recent developments in Norway; and
• discuss the long-term sustainability of the postal universal service.