postal regulation

Poland amended the postal law to enable higher net cost compensation for Poczta Polska for its provision of the universal postal service in the years 2024 and 2025. The compensation will be paid in 2026 and 2027.

The Commission “will focus on unleashing the full potential of the Single Market by 2028”, removing barriers in telecoms. It also announced plans to “modernise EU digital legislation and data protection”, without providing further details.

This is the third consecutive year in which the UK regulator fined the postal universal service provider for poor quality of service. Ofcom urged Royal Mail to significantly and continuously improve its delivery performance to avoid any future penalties.

Postal stakeholders hold differing views on the proposed new EU Delivery Act, including on the areas to be included, the definition of the universal service, and any justification for adding new regulatory powers. They also discussed the implications of prevalent changes in the postal market, in particular the growing market influence of platforms. Postal regulators, operators and other interested parties gathered at the annual ERGP stakeholders' forum.

The Spanish postal regulator, CNMC, published an opinion criticising the amendments to the postal law that were adopted in July 2025. CNMC raised concerns that the direct attribution of new services of general economic interest to Correos was not duly justified and stated that any postal service that is a public service mission must be treated as part of the universal service obligation and be subject to the regulator’s independent supervision and control.

Main developments on postal policy and regulation in Europe in the three months from July to September 2025