09:00 - Telecommunications regulation and the role of regulators in perspective
10:00 - EU regulatory framework: policy context and main goals
11:00 - Coffee break
11:15 - Governance aspects: NRAs, BEREC and RSPG
12:15 - Lunch
13:30 - Telecoms technology and networks
14h30 - Coffee break
14:45 - Market analysis: market definition
15:45 - Market analysis: SMP assessment and remedies
17:00 - End of day
19:00 - Dinner at the Brighton Restaurant (included)

09:00 - Wholesale access regulation in fixed broadband networks
10:00 - Geographic aspects of market analysis
11:00 - Coffee break
11:15 - Market analysis: case study
12:15 - Lunch
13:30 - EU regulatory framework: maximum harmonisation of end user rights
14:30 - Coffee break
14:45 - Universal service: towards affordable broadband
15:45 - Policies on open internet and net neutrality
17:00 - End of day
18:00 - Guided bus tour of Brussels (included)
20:00 - Dinner at La Quincaillerie (included)

09:00 - EU roaming and intra-EU international calls
10:00 - Introduction to mobile spectrum and 5G
11:00 - Coffee break
11:15 - Radio spectrum management: institutional and regulatory framework
12:15 - Lunch
13:30 - Spectrum policy implementation: stimulating investments in 5G
14:30 - Coffee break
14:45 - Network sharing and wholesale access in mobile networks
15:45 - Wrap-up
16:00 - End of training