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Telecommunications Regulation

Consumer protection

Monitoring, analysis and benchmarking of telecommunications regulatory developments at the retail level.

The geographic scope currently includes seven countries: France, Germany, Italy, the Netherlands, Spain, Sweden and the UK.

Key deliverables


Cross-country analysis

  • Comparative tables benchmarking key regulatory topics in each of the 7 countries.
  • Request sample

Enquiry service

  • Allows clients to obtain comprehensive answers to specific regulatory questions at no extra cost.

Scope


Topics include:

  • Net neutrality
  • Quality of service
  • Transparency (advertising, tariff comparison tools...)
  • Consumer empowerment
  • Retail regulation
  • Enforcement
  • Privacy