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Overview
Regulatory services
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For more information, contact Philippe Defraigne
+32 81 25 74 80
Telecommunications Regulation
Consumer protection
Monitoring, analysis and benchmarking of telecommunications regulatory developments at the retail level.
The geographic scope currently includes seven countries: France, Germany, Italy, the Netherlands, Spain, Sweden and the UK.

Key deliverables
Cross-country analysis
- Comparative tables benchmarking key regulatory topics in each of the 7 countries.
- Request sample
Enquiry service
- Allows clients to obtain comprehensive answers to specific regulatory questions at no extra cost.
Scope
Topics include:
- Net neutrality
- Quality of service
- Transparency (advertising, tariff comparison tools...)
- Consumer empowerment
- Retail regulation
- Enforcement
- Privacy
